Fleet-management workflows, operational alerts, and cart setup across handheld and web tools.
View designs in Figma
Amazon Dash Cart is a smart grocery cart with a built-in touchscreen. It helps shoppers keep track of their basket and spending as they shop.
I worked on the Fleet Management System supporting Amazon Dash Cart operations. My design work covered cart status, battery and temperature alerts, checkout-zone setup, store maps, and calibration workflows.
The system needed to communicate several kinds of operational information: whether a cart was ready, what needed attention, and how to complete setup and calibration tasks. My focus was on making that information clear within the tools store associates used.
I created user flows and interactive Figma prototypes, refined interface hierarchy and reusable patterns, and worked with product managers, engineers, and QA to carry the design into implementation.
For low-battery warnings and cart-status screens, I worked on visual alerts and information hierarchy across handheld and web views. The design focus was to make the cart’s condition and the information needing attention easier to distinguish.
I designed checkout-zone setup flows using the Double Diamond process and updated store-map designs with consistent iconography. This work focused on making zone mapping and cart onboarding easier to follow.
I updated calibration and validation screens using validation logs and partner feedback. Clear visual indicators helped communicate device state. I also designed alerts for temperature warnings and out-of-service conditions.
Usability testing and partner feedback informed iterations on fleet-management workflows. I collaborated through Agile sprints and worked with engineering and QA on cross-device checks, interaction behavior, and UI consistency.